818–452-6200 support@embroiderfactory.com

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Return Policy

We want to be sure you’re satisfied with your order, which is custom made especially for you. If your order is wrong, you’re not happy with the prints, or it isn’t what you expected for any reason, our customer support will gladly communicate with you.

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Design Tips for Embroidered Products

Embroidery is done by a machine that stitches threads directly into the product.
Stick to these recommendations when adding your design or reach out for help.

  • Keep your design simple

    Small details aren't captured well in stitching.
  • Choose a bold font

    Thin lines in text will be hard to read.
  • Use solid colors

    Halftones and gradients cannot be embroidered.

Our artists will also adjust your image for the best results.

Before Embroider

After Embroider